Promotion FAQ

Promotion FAQ

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General FAQ

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What happens if I’m having problems submitting my claim?

If you are unable to submit your receipt due to an error, please contact Customer Support at https://prizelogic.zendesk.com/hc/en-us?id=9962


To directly submit a question or request, click here.

Who is eligible to participate in the Offer?

a. The Cup Noodles® DISSIDIA FINAL FANTASY NT Promotional Offer (the “Offer”) is open to legal residents of the fifty (50) United States and the District of Columbia (the “Territory”) who are at least thirteen (13) years old and who purchase DISSIDIA FINAL FANTASY NT-marked Cup Noodles product from a participating retailer (“Qualifying Purchase”). Participating specially marked Cup Noodles products are as follows:

b. Cup Noodles 1-count package:

  • i. 070662030035 CHICKEN
  • ii. 070662130032 CHICKEN 2.5 oz
  • iii. 070662030011 BEEF
  • iv. 070662130018 BEEF 2.5 oz
  • v. 070662030028 SHRIMP
  • vi. 070662130025 SHRIMP 2.5 oz

c. Cup Noodles 3-pack:

  • i. 070662030332 CHICKEN
  • ii. 070662030318 BEEF
  • iii. 070662030325 SHRIMP

d. Cup Noodles 6-pack:

  • i. 070662030332 CHICKEN
  • ii. 070662030318 BEEF
  • iii. 070662030325 SHRIMP

e. Cup Noodles 12-pack:

  • i. 070662230039 CHICKEN
  • ii. 070662230015 BEEF
  • iii. 070662230022 SHRIMP

f. Cup Noodles 24-pack:

  • i. 070662038031 CHICKEN
  • ii. 070662138038 CHICKEN Club Pack
  • iii. 070662038017 BEEF
  • iv. 070662138014 BEEF Club Pack
  • v. 070662038024 SHRIMP
  • vi. 070662138021 SHRIMP Club Pack

g. Cup Noodles 30-pack:

  • i. 070662048030 CHICKEN
  • ii. 070662048016 BEEF
  • iii. 070662048023 SHRIMP

No other Cup Noodles products are eligible for this promotion. See Terms and Conditions for additional details.

What is the Offer?

Buy any one (1) DISSIDIA FINAL FANTASY NT-marked Cup Noodles product and receive a unique code to unlock Noctis’ Royal Raiment.

How do I redeem this Offer?

a. Buy specially marked package.

b. Save original store receipt.

c. Text the keyword CUPNOODLES to 87963. (Standard messaging rates may apply.)

d. Follow the text instructions to submit a photo of your receipt. If necessary, fold to include the retailer, Cup Noodles line items, and date of purchase.

e. Receive your unique code to unlock DISSIDIA FINAL FANTASY NT content for the PS4™ system.

Can I submit for more than one qualifying purchase?

No, there is a limit of one (1) code per person with qualifying purchase, while supplies last.

I previously bought qualifying products in one single transaction from a participating retailer, can I still participate in this Offer?

No, only qualifying Cup Noodles products purchased between 01/02/18 – 06/30/18  are eligible for this Offer.

I lost my receipt/proof of purchase to the qualifying purchase; can I still participate?

No, a valid receipt/proof of purchase is mandatory for participation in this Offer.

What happens if I don’t submit my information by 06/30/2018?

You will no longer be eligible for the Offer.

I submitted my receipt but I haven’t gotten my code in 72 hours. What do I do?

Please be sure to check your text messages. If you still have not received a text, please contact Customer Support at https://prizelogic.zendesk.com/hc/en-us?id=9962

What is my course of action if I am rejected?

You will receive a text stating you were rejected with steps to resubmit. Resubmissions must be completed before 11:59:59 PM ET on 06/30/2018. If you don’t receive this text, contact Customer Support at https://prizelogic.zendesk.com/hc/en-us?id=9962

How do I use my game code?

    1. TO REDEEM YOUR CODE:
  • Step 1: Create a Sony Entertainment Network (“SEN”) account on your PlayStation® system or at store.playstation.com (or log into your existing account).
  • Step 2: Select the PlayStation®Store icon on the PS4™ system’s Home Screen.
  • Step 3: In PlayStation Store, select “Redeem Codes” at the bottom of the menu.
  • Step 4: Enter code and select “Continue”.
  • Step 5: Select “Download” to download content.

For assistance, visit playstation.com/helpme. Start date and terms subject to change.

    1. DISSIDIA FINAL FANTASY NT – Noctis Royal Raiment DLC code is only available to legal U.S. residents with an SEN account who are 13 or older. The voucher code (“code”) is good for one qualifying SEN account to redeem the entitlement to download DISSIDIA FINAL FANTASY NT – Noctis Royal Raiment DLC code to PS4 systems signed in with that account. Code is not redeemable for cash, cannot be returned, may not be used for any other purpose, and will not be replaced for any reason. Use of PlayStation™Network is subject to the SEN terms of service and user agreement and applicable privacy policy. See playstationnetwork.com/terms-of-service/. Children under 18 must have parental consent to establish an SEN account and may not be able to access certain content or services.
    2. Terms, features and offerings may change without notice. “PlayStation” and the “PS” Family logo are registered trademarks and the “PS4” logo is a trademark of Sony Interactive Entertainment Inc.
    3. For Square Enix Support - If you are located in the United States and need any assistance, please reach Square Enix Info Center at 310-846-0345 Monday-Friday, 9-6 PT. Or, submit a request through our support site: http://sqex.to/drJ or http://support.na.square-enix.com/